Solmate

Your Perfect Match for Clean Energy

Case Study | 8 Min Read

My Role
UX/UI Design
Visual Design
Branding
Prototyping

Advisors
Federico Villa ↗
Johnson ‘jT’ Tang ↗
Krystal Persaud ↗

Type
Individual Thesis Project

Timeline
Jan '25 - May '25

• Overview 🔖• The Problem ⚡• Insights & Persona 🔍• Opportunity 💡• Solution 🛠️• Outcome & Impact 📊• Reflection 💬

Overview

While researching for my thesis, I kept coming back to one question: why is it so hard for renters to support clean energy?

I found that millions of renters want to make a difference, but are locked out of rooftop solar and overwhelmed by complex green plans.

Solmate is my answer: a renter-first platform that makes community solar simple, visual, and real.

Directly view the pretty screens ↘

Product Reel 🎥

A short concept video that sets the stage by walking through the renter problem, the opportunity of community solar, and how Solmate makes it accessible.

📍 Conceptualized, shot, and edited by me.

Defining the problem ⚡

Why Renters are Locked Out of Clean Energy

Rooftop Solar is Not for Everyone

Over 44 million renters in the U.S. can’t install rooftop solar. They don’t own the roof or stay long enough.

Green Plans Are Confusing

Green energy plans use hard words, hidden fees, and unclear savings. Renters don’t trust them.

Community Solar: A Promising Alternative

Community solar lets renters subscribe to a local solar farm and earn bill credits — no roof needed. It’s a renter-friendly solution, but still underused and misunderstood.

Digging deeper 🔍

What’s Stopping Renters from Joining Community Solar?

To understand this, I conducted

7 semi-structured interviews with urban renters
2 expert chats with community solar providers
5 usability tests on competitor onboarding flows (Solstice, Arcadia, and others)

What I Found - Key Insights

💬 Hover to read real quotes

"I always thought going solar meant putting panels on your roof, which I can’t do."

- Tara, Brooklyn Renter

🌥️

Low Awareness

Most renters don’t know community solar exists.

"It started asking for account numbers and stuff I didn’t even know I had. I just closed the tab."

- James, Philadelphia Renter

🧶

Complex Setup

The sign-up process is very complex and unclear.

"I’m all for clean energy, but I want to know what difference I’m actually making."

- Aisha, Jersey City Renter

🫥

Invisible Impact

Even after joining, renters don’t feel their contribution.

"I've heard complaints from customers saying their utility always messes up their billing."

- Scott, Marketing at Solstice

💸

Unclear Billing

Renters get two bills, often causing confusion & mistrust.

“I got the confirmation email and... that’s it? It didn’t feel real.”

- Melissa, Brooklyn Renter

📦

No Sense of Start

People didn’t feel anything changed after joining.

User Snapshot 👤

Meet Maya - The Renter I Designed For

I focused on one core user: someone who cares about the planet, but doesn’t know how to act.

Maya Martinez

Maya is 29, lives in Brooklyn, and works as a Designer. They care about climate change but feel disconnected from solutions.

Challenges

Can’t install rooftop solar in their apartment
Tried a green plan once — felt confusing, gave up
Wants something clear, visual, and real

Maya became the lens for every design decision I made.

Reframing the challenge ⚡

What if Clean Energy Felt Personal

How might we make clean energy feel accessible, trustworthy, and real - especially for renters who’ve felt left out of the system?

Objective & Goals 🎯

Make Clean Energy Easy, Tangible, and Renter-friendly.

👤

User Goal

Make it easy and empowering for renters to join clean energy and visualize impact.

📱

Product Goal

Simplify community solar through simple design and tangible touchpoints.

💼

Business Goal

Increase community solar adoption and retention by building user trust, reducing signup friction, and unlocking underserved customer segments—especially urban renters.

Introducing

Solmate

Your Perfect Match for Clean Energy

Solmate takes the promise of community solar and actually makes it work for renters. I designed it alongside renters to be simple, visual, and trustworthy.

Designed for renters, with renters ☀️

Solmate App at a Glance

I designed Solmate in Figma and built the interactive prototype using ProtoPie. Every feature was tested with renters to make sure it solved real pain points and not just looked good.

🧶 Fixing Complex Setup

1. Find Your Perfect Match 🔍

Quickly match with a local solar farm based on your location and energy use.

Enter zip & upload bill
Get matched to a local solar farm
One-tap to subscribe
Solves 🔧

Long, unclear sign-up flows that lead to drop-off
🫥 Making Impact Visible

2. See the Difference You Make ⚡

Visualize your clean energy impact and share the experience with others.

Track clean energy generated
Watch your savings grow
Refer & earn more
Solves 🔧
Lack of visibility and personal connection to clean energy
💸 Clarifying the Billing

3. Pay Less, Stay Powered 💸

One simple bill, real savings—no surprises.

Monthly bill credits
Pay your bill in-app
Clear savings breakdown
Solves 🔧
Confusing billing and unclear financial benefits
Designed, tested, redesigned 🔁

How Did We Get These Screens

The product went through 3 major iterations, each tested with renters. Every change you see in the final app came from something I heard in a test.

Wireframes Snapshot

User testing results 👤

Here Are 3 Big Things That Changed

1. Brand Name Confusion 🔁

Issue ⚠️
Originally called RentRenew. Users thought it was a real estate platform.
Fix ✅
Renamed to Solmate — a clean energy match that feels warm and personal.

2. Too Many Inputs 📊

Issue ⚠️
I asked for number of people and apartment type to estimate energy usage. It felt like too much.
Fix ✅
Replaced with pill-shaped energy usage ranges — faster and more renter-friendly.

3. Unclear Energy Impact ⚡

Issue ⚠️
Showing “590 kWh” didn’t mean anything to users.
Fix ✅
Added context: “590 kWh = enough to power a home with clean energy for 14 days.”
Warm, personal, and clean ✏️

Brand Identity

Why the Name: Solmate

Just like a soulmate, Solmate is your perfect match — but for clean energy.
 The name blends “solar” and “mate”, capturing the warmth of a friend and the power of solar energy in one.

Visual consistency, everywhere 📐

UI Design System

A modular system built to ensure visual consistency across Solmate’s app, website, and welcome kit.

Where clarity meets joy 📱

Final Screens

A clean, focused mobile interface — built to make clean energy feel less like a utility, and more like a personal choice.

More than pixels 🧩

Solmate Ecosystem (Beyond the App)

Solmate includes a welcome kit, an awareness campaign, and a physical installation that demystifies the energy grid - all designed to make clean energy tangible.

📦 Fixing 'No Sense of Start' (This was one of the  pain points from our research)

A tangible token of clean energy—this portable charger lets users power small devices
Bright, playful, and purposeful—custom stickers spark joy and spread the word about Solmate.

🌥️ Fixing 'Low Awareness' (This was also one of the  pain points from our research)

A bold visual campaign designed to turn heads, spark curiosity, and make community solar part of everyday conversation.
The results 🏆

Metrics That Mattered

🧪

8.2 / 10 Usability Score

Based on feedback from 6 renters during testing, the app felt simple and easy to use.

⏱️

Sign-up Time Cut in Half

The simplified onboarding flow dropped the sign-up time from 6 minutes to 2.5.

💡

50% ↑ in Understanding

Most users better understood community solar after using the app.

🛡

9/10 Trust Rating

Renters said they felt more confident in what they were signing up for.

Public exposure 👀

From Prototype To Public

Solmate was exhibited at NYC Design Week and the SVA Thesis Festival, where over 220 people engaged with the work and it was recognized with the Paula Rhodes Award.

What I learned ✨

Designing For Trust, Not Just Clicks

What worked ✅

Involving renters early kept me grounded and focused on real needs.
Using visuals instead of heavy text made the experience easier to understand and trust.
The welcome kit gave people something to hold, and that made the experience feel real.
Shifting the tone to feel more human made renters feel more confident and seen.

What was hard 🔴

Narrowing the topic was tough. Climate is huge, and I didn’t know where to start.
Most renters had never heard of community solar, so explaining it clearly took a lot of work.
Billing was hard. Two bills, delayed credits, lots of confusion.

What's next 🛠️

I want to test Solmate with a real community solar provider.
I’d love to try it in other cities where renters are the majority.
I want to build features that help renters stay connected when they move.

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